Subprocessors
Last updated: October 8, 2026
Log10, Inc. uses the third-party service providers below (“subprocessors”) to deliver Everest. Each one processes customer data only to provide its service to Log10, under a written agreement that includes confidentiality and data protection obligations.
Everest is hosted on Amazon Web Services in the United States (us-west-2, Oregon).
Infrastructure and operations
These subprocessors support every Everest workspace.
Subprocessor
Purpose
Customer data processed
Location
Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109, USA
Cloud hosting: application servers, agent runtime, database, file storage, logging, content delivery, and user authentication (Amazon Cognito)
All customer data: documents, prompts and outputs, reports, account data, logs
USA (us-west-2)
Temporal Technologies Inc. 2337 148th Ave NE #1335, Bellevue, WA 98007, USA
Workflow orchestration for document parsing and report generation
Job metadata: workspace and document identifiers, file names, job status
USA
Datadog, Inc. 620 8th Avenue, Floor 45, New York, NY 10018, USA
Logging, performance monitoring and error tracking
Service logs and traces, user and workspace identifiers, user email, IP address, browser session data
USA (Datadog US1)
Twilio Inc. (SendGrid) 101 Spear Street, 5th Floor, San Francisco, CA 94105, USA
Notification email delivery
Recipient email address and notification content
USA
AI model providers
Everest sends prompts, document content and tool results to AI model providers to generate output. Which providers a workspace uses depends on the models and features enabled for it. Your agreement or order form states any restriction that applies to your workspace.
Subprocessor
Purpose
Customer data processed
Location
Google LLC (Google Cloud, Vertex AI) 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
AI model inference; document parsing
Prompts, document text and page images, model outputs
USA or Google’s global endpoint, depending on the model
Anthropic PBC 548 Market St, PMB 90375, San Francisco, CA 94104, USA
AI model inference; hosted literature and clinical-trial search connectors
Prompts, document text, tool results, model outputs; search terms
USA
OpenAI OpCo, LLC 1455 3rd Street, San Francisco, CA 94158, USA
AI model inference; image description during document parsing
Prompts, document text, figure images, model outputs
USA
Sign-in and optional integrations
These providers process data when a user chooses to use them.
Provider
Purpose
Customer data processed
Location
Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Sign in with Google; Google Drive file picker
User name and email; files the user selects
USA
Microsoft Corporation One Microsoft Way, Redmond, WA 98052, USA
Sign in with Microsoft; OneDrive and SharePoint file picker and export
User name and email; files the user selects or exports
USA
Changes to this list
We update this page before a new subprocessor begins processing customer data. Customers with a data processing agreement receive advance notice of new subprocessors, and may object, as their agreement describes.
To receive notice of changes by email, write to support@log10.io.
Questions
For questions about this list or how a subprocessor handles your data, contact support@log10.io.
To report a security issue, see Report a security issue .
